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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 
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 Post subject: attendant forwarding
PostPosted: Tue May 12, 2009 3:46 pm 
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Joined: Thu Jul 24, 2008 5:13 am
Posts: 11
Hi,

Looking for some feedback on this,

Currently have an issue with the attendant not being divert calls?
The feature activates however when called , the call rings out.

On a similar note i am receiving these errors:

13/05/09 08:42:59 000001M|00/17/0/000|=3:4106=Error of protocol (code 2, op_code 83 command 29) (FBC/PAC/MAC)
13/05/09 08:43:13 000001M|00/28/-/---|=3:3854=VPU: Command buffer full (Inc 4 File 49 Line 182 Stat1 1)
13/05/09 08:43:29 000001M|00/28/-/---|=3:3854=VPU: Command buffer full (Inc 4 File 49 Line 182 Stat1 1)
13/05/09 08:43:31 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are invalid (error 1)
13/05/09 08:43:44 000001M|00/28/-/---|=3:3854=VPU: Command buffer full (Inc 4 File 49 Line 182 Stat1 1)

Any assistance is appreciated,


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 Post subject: Re: attendant forwarding
PostPosted: Sun May 24, 2009 11:46 pm 
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Joined: Tue Oct 30, 2007 6:37 pm
Posts: 35
I have had a similar issue today on a R7.1-f5.401-7-as-c6s2 twin CPU 4400 system. Customer had the entity incoming status set to Forward1 and had all calls going there after their 4059 PAC crashed earlier. Was able to fix this by rolling the incoming entitystatus into Attendant group status via the incoming state hours but still getting a major alarm on both CPU's in regards to the following:

(1)CPU_a> entitystat 1

Mon May 25 16:42:21 EST 2009

Customer
secret_ident : 0
outgoing_curr_state: SAMEASATTGP
incoming_curr_state: SAMEASATTGP
spv_party_type : 1
spv_party_nr : 0
own_spv_party_type : 2
own_spv_party_nr : 0
group_manager : 0
prioritary : 0
with_deb : 0
trunk group : 0
music : 600
nds : 38630
Voice Mail attribut
vm_box :
password :
language : 1
vmail_id : 255
society_call_number:
centralised_service : 0
sn_queue_trunk_att : 0
sn_multi_spv_att : 0

(1)CPU_a> 25/05/09 16:42:35 000001M|01/19/-/---|=2:4405=IP Parameters given b
y CPU are invalid (error 1)
25/05/09 16:43:08 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)
25/05/09 16:43:42 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)
25/05/09 16:44:15 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)
25/05/09 16:44:49 000001M|01/19/-/---|=2:4405=IP Parameters given by CPU are inv
alid (error 1)



I have checked twin CPU and netadmin setup which looks fine. Any suggestions?

_________________
SWINSTU
ACSE R9 Corporate


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 Post subject: Re: attendant forwarding
PostPosted: Mon Jun 01, 2009 10:16 pm 
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Alcatel Unleashed Certified Guru
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Joined: Mon Jul 05, 2004 9:18 pm
Posts: 2090
Location: New York
Yeah, either open a ticket with Alcatel-Lucent , or upgrade the attendant console and eventually the PBX release ... I'm sure there is a fix for this.

_________________
Code Free Or Die


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